Frequently Asked Questions

  • General

  • Account Help

  • Help With My Order

What does Breatheasy taste like?

Breatheasy feels light and relaxing, delivering a soft, clean inhale with a natural flavor that’s soothing and uncluttered by artificial elements.

How does it work?

Breatheasy makes quitting your bad habit simple and natural. No chemicals, vapor, or smoke—just fray your Core, breathe, and enjoy. Safe, pocket-sized wellness, anytime, anywhere.

Is Breatheasy safe?

Safety first! All our plant compounds are third-party tested and proven safe. We’re dedicated to delivering a natural, non-electric solution that keeps your health in mind.

How long do the flavor Cores last?

Each Core gives you 5-10 days of use, and every pack comes with 5 Cores. Grab a bundle and you're set for months of refreshing relaxing moments.

How often can I use Breatheasy?

As often as you like! Breatheasy is your go-to whenever cravings strike. And if you ever feel discomfort, just pause and check with your physician.

What are the Cores made of?

Each medical-grade Core is infused with pure essential oils from farms worldwide. It's like breathing in nature's finest!

How do I create a Breatheasy account?

Click on the “Account” icon at the top right of the website and select “Create Account.” Fill in your details and follow the instructions to set up your account.

I forgot my password. What should I do?

On the login page, click “Forgot your password?” and enter your registered email. You’ll receive a link to reset your password.

How do I update my account information?

Log in to your account, go to “Account Settings,” and update your personal details, shipping address, or payment information.

Can I view my past orders?

Each Core gives you 5-10 days of use, and every pack comes with 5 Cores. Grab a bundle and you're set for months of refreshing relaxing moments.

How do I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking number. Use it to monitor your delivery.

Can I cancel my order?

You can cancel within 12 hours of purchase if the order hasn’t shipped. Email customerservice@breatheasyph.com with your order number and “Cancel Order” in the subject line.

What if I receive a wrong or defective item?

Contact customer service immediately. You can initiate a return or refund following our Refund Policy.

How long does shipping take?

Standard delivery typically takes 3–7 business days. Orders ₱2,999 and above qualify for free shipping.

How do subscriptions work?

Subscriptions let you receive your favorite Breatheasy flavors on a regular schedule. You can manage or cancel your subscription anytime through your account.

When will I get my refund?

Approved cancellations or returns are refunded to your original payment method within 5–7 business days. Shipping costs are non-refundable.

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